MODNODE · Privacy Policy

Information Automatically Collected from Discord

When you use ModNode on Discord, we automatically collect and store:

• Discord User IDs
• Discord Server (Guild) IDs
• Discord Channel IDs
• Discord Role IDs
• Message content (only when required for specific features, such as message filtering or moderation)
• User nicknames and usernames
• User avatar information
• Timestamps of actions and commands
• Moderation records (warnings, mutes, bans, timeouts)
• Configuration settings for your server
• Command usage logs
• Bot permission levels and role assignments

Information You Provide

When you interact with ModNode or contact our support team, you may provide:

• Support tickets and inquiries
• Feedback and suggestions
• Configuration preferences
• Custom settings and rules

ModNode uses collected information for:

• Providing Services — Operating the bot, processing commands, and delivering moderation features
• Moderation — Enforcing server rules, logging actions, and maintaining community safety
• Customization — Remembering your server's settings and preferences
• Analytics — Understanding usage patterns to improve features and performance
• Support — Responding to inquiries and troubleshooting issues
• Security — Detecting and preventing abuse, fraud, and unauthorized access
• Legal Compliance — Meeting legal obligations and enforcing our Terms of Service

• Moderation Records — Retained for the duration your server uses ModNode, plus 90 days after removal
• Configuration Settings — Retained while ModNode is active in your server
• User Data — Deleted when the bot is removed from a server, except where retention is legally required
• Logs — Server logs retained for 30 days for security and troubleshooting purposes

You may request deletion of your data at any time by contacting our support team.

We implement technical and organizational measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Secure database access controls
• Regular security audits
• Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

ModNode does not sell, trade, or rent your personal information. We may share data only in these circumstances:

• With Discord — As required by Discord's API and Terms of Service
• Service Providers — Third-party services that help us operate ModNode (hosting, analytics, databases)
• Legal Requirements — When required by law or to protect our rights and safety
• Server Owners — Moderation records are visible to authorized server staff

ModNode may use third-party services and APIs, including:

• Discord API
• Cloud hosting providers
• Analytics services
• Database providers

These third parties have their own privacy policies. ModNode is not responsible for their data practices. We encourage you to review their privacy policies.

Depending on your location, you may have rights including:

• Right to Access — Request what data we hold about you
• Right to Correction — Request corrections to inaccurate data
• Right to Deletion — Request deletion of your data (subject to legal requirements)
• Right to Opt-Out — Opt out of data collection by removing ModNode from your server
• Data Portability — Request your data in a portable format

To exercise these rights, contact our support team at discord.gg/ModNode

ModNode is not directed to children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information and terminate the child's access.

Discord's Terms of Service require users to be at least 13 years old.

ModNode does not use cookies or tracking technologies on its website or bot. The ModNode website may use analytics cookies to understand usage patterns. You can control cookies through your browser settings.

Your information may be stored and processed in the United States and other countries. By using ModNode, you consent to the transfer of your information outside your country of residence, which may have different data protection rules.

ModNode may update this Privacy Policy at any time. We will notify users of significant changes via:

• Updates to the policy on our website
• Announcements in our support server
• Other reasonable means

Your continued use of ModNode after changes are made constitutes acceptance of the updated Privacy Policy.

For questions about this Privacy Policy, to request access to your data, or to exercise your privacy rights, please contact us:

ModNode Support Server: discord.gg/ModNode

Email inquiries can be directed through our Discord support server.

If you are located in the European Union, United Kingdom, or other regions with similar privacy laws, you have additional rights under GDPR and similar regulations. ModNode complies with applicable privacy laws and your rights to:

• Request confirmation of data processing
• Access your personal data
• Correct inaccurate data
• Request deletion (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Lodge complaints with your data protection authority